Refunding A Credit Card Payment From A Previous Trading Day

You can refund partial or full credit card payments from HQ

To refund a credit card from a previous trading day:

  1. Select Reports
  2. Click on Sales
  3. Select Payments
  4. Use the various filters at the top of the page to locate the payment you'd like to refund
  5. Select the Payment to Refund
  6. Click on the Refund Button
  7. Enter in the amount you'd like to refund
  8. Click Refund to process. This refund will be sent with your batch.

You can adjust the payment amount for authorized but not captured payments in the application itself, by tapping on the payment on the Payments screen