Video: Locating a Serial Number on an iPad

A serial number from a merchant's iPad may be necessary for the Breadcrumb support staff to assist with elevated issues. Follow the steps below or watch the video to locate the serial number on an iPad.

If the iPad can still be powered on

  1. Tap Settings
  2. Tap About in the General section
  3. The Serial Number is displayed midway down the section.

If the iPad cannot be powered on

  1. Remove the iPad from the Breadcrumb stand
  2. The serial number is located in small print on the back of the device beneath where it says "iPad"