Breadcrumb's credit card swipers are typically embedded into the iPad stand. The swiper captures credit card swipes, encrypts them and sends the information to payment processors.
The swiper is also the point from which your iPad is charged. This is because there is only one port on the iPad.
This article discusses swipers and chargers. Click any link to jump directly to that section.
Troubleshooting for Power Issues
If you have the vault stand, your swiper arrives embedded in the stand. The swiper has a micro-USB charger cable that allows you to power the iPad through the swiper.
Turn the stand face down to access the micro-USB cable.
The other end of the cable has a USB port that plugs into your Apple 10W iPad charger.
The swiper is housed in its own area of the stand so there's no need to take the stand apart to replace the swiper. First, unplug the micro-USB cable, then use a phillips head screwdriver to remove the two screws.
Life the swiper cover, remove and replace the swiper component. Be sure to place the swiper firmly into the port.
Replace the swiper cover, plug in the micro-USB cable, and test the swiper to ensure that it's properly installed. Always ensure that the USB end of the cable is securely plugged into the 10W power adapter and that the power adapter is plugged into the wall.
You'll know that you're getting a charge when you see the lightning bolt displayed in the upper right corner of the screen.
If you believe there's a problem with a swiper, follow these steps:
- Swipe a card at the pin in screen. If you get an error message, the swiper is good. If the system does nothing then there's an issue with the swiper. Try these steps:
- Ensure that the micro-USB cable is securely plugged into the swiper and the charging brick. Ensure that the brick is plugged into the power source.
- Remove the swiper and all cables, and then return it to the port, making sure it fits snugly into the port. Replace the cables and try another swipe at the pin in screen.
- If you're still having trouble, you could need new equipment.
Troubleshooting for Power and Charging
iPad isn't Charged
If the iPad is dead or the meter show below 5% charge, you need to remove the swiper and plug white Apple charging cable directly into the iPad and the 10W charging brick. Leave it charging directly from the plug in until the meter shows a charge of at least 10%. The charge meter is here:
The micro-USB should continuously charge the iPad. If an iPad is not holding the charge, plug the white Apple charge cable directly into the iPad. Check to ensure that you're using an iPad 10W charging brick. The 5W brick from an iPhone will not produce enough power to charge an iPad.
- Lower the screen brightness to below 50%. Swipe up from the bottom of the screen and adjust the brightness.
- Turn screen off at the end of the night.
- Quit any other apps that are running in the background: Double tap the home button > now all active apps will show. Swipe apps up to quit them.
- Turn off the feature that allows apps to refresh in the background. Go to Settings > General > Background App Refresh and set the switch to Off.
- Turning off Location Services for the app. Turn off in Settings > Privacy > Location Services.
If you have an older stand, you probably have a slightly different swiper configuration. Sometimes changing to a new stand can solve issues with swipers and chargers, but before you do that, you can follow the troubleshooting steps to reset your swiper and check all your cables.
The older stands have two cables. One connects the swiper to the iPad, the other connects the swiper to the power source.
Unplug the swiper to power cable and the swiper to iPad cable, then, using a phillips head screwdriver, remove the two screws on the swiper holder.
Remove and reset the swiper, replace all the cables and replace the swiper holder screws. Go to the pin in screen and swipe a credit card. If you get an error message, the swiper is good. If not, please check all cables. If you can't revive the swiper, email email@example.com.