Checkout Reports Aren't Adding Up

The Checkout report reads information between the employee's clock-in and clock-out times. These times begin and end as soon as a user selects to clock-in or out of the system. It is very important that users do not perform any check actions before clocking into the system to record all of the appropriate information on their accompanying checkout report.


If an employee's checkout report is detailing inaccurate sales numbers, this is most likely caused by the employee taking payment on a check after they clock out or before they clock in.


Consider adjusting the clock-in or clock-out time of the user to find the additional transactions. Checks will only appear on a checkout report so long as the check was started AFTER the user clocks-in to Breadcrumb.


To Expand Times for the Checkout Report

Navigate to the Labor report within Breadcrumb HQ or "Timesheets" within the Breadcrumb App and make an adjustment to the clock-in or clock-out time that the check would have started within.